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Mediators

Carolyn Laredo

Carolyn Laredo is the owner of Law & Mediation, PLLC. Ms. Laredo obtained her Juris Doctorate from Brooklyn Law School and was admitted to practice law in New York 1995. She is an Administrative Law Judge, arbitrator, collaborative lawyer, and mediator as well as a trainer. Ms. Laredo engages in the practice of collaborative, civil and matrimonial law. By those who have worked with her it has been said that her ability to engage all parties and maintain their collaborative commitment to the process is among the best in the country.
Show Profile

  • Introduction

    • Carolyn Laredo is the owner of Law & Mediation, PLLC. Ms. Laredo obtained her Juris Doctorate from Brooklyn Law School and was admitted to practice law in New York 1995. She is an Administrative Law Judge, arbitrator, collaborative lawyer, and mediator as well as a trainer. Ms. Laredo engages in the practice of collaborative, civil and matrimonial law. By those who have worked with her it has been said that her ability to engage all parties and maintain their collaborative commitment to the process is among the best in the country.
       
      Since 1994 she has mediated all types of disputes including divorce, family, business disputes and personal injury claims. She is well versed in utilizing various conflict resolution methods including transformative, evaluative and facilitative. She was a contract mediator for the Equal Opportunity Commission and mediated New York Storm Sandy claims in the American Arbitration Association (AAA) Disaster Recovery Claims Resolution Program. She continues to work for the New York State Public Employees Relations Board (PERB) mediating disputes between collective bargaining employees and municipalities in the State of New York including issues involving Taylor Laws, employment discrimination claims for the United States Postal Service Resolve Employee Disputes Reach Equitable Solutions Swiftly [REDRESS] program and for Key Bridge Foundation mediating Americans with Disabilities Act complaints for the United States Department of Justice.
       
      Separate from her private practice she serves as an Administrative Law Judge for New York State Liquor Authority conducting hearings and rendering decisions in accordance with Alcoholic Beverage Control Law and the Rules of the State Administrative Procedure Act and related statutes. She was nominated and continues to serve as an Arbitrator for the New York State Workers’ Compensation Board and for the American Arbitration Association rendering awards on workers compensation laws and health insurer match (HIMP) statutes.
       
      Ms. Laredo has taught graduate classes at Brooklyn Law School, Baruch College and Manhattanville College on topics including employment laws for human resource professionals, mediation, negotiation and conflict management, She has conducted a wide range of professional services from continuing legal education courses, presentations, and trainings to mini-conferences for the Rockland County Bar Association, New York State Bar Association, New York State Department of Labor, Archdiocese of the State of New York among others. Ms. Laredo has authored numerous articles on topics including divorce, workplace disputes, family and aging-parent conflicts, and has co-hosted a radio talk show, The Conflict Negotiators.

  • Judicial, Arbitration & Mediation Experience

    • State of New York, Executive Department, Division of Alcoholic Beverage Control, New York State Liquor Authority, Albany, NY
      Administrative Law Judge. Conduct administrative hearings and render recommended decisions in accordance with Alcoholic Beverage Control Law, Rules of the State Liquor Authority, the State Administrative Procedure Act and related statutes.

      American Arbitration Association, New York, NY
      Arbitrator. Render arbitration awards on HIMP claims which involve subdivisions (d) and (h) of section 13 of the Workers’ Compensation Law. HIMP rules and regulations assist health insurers and health benefits plans obtain reimbursement for health insurance claims that they have paid which may be the responsibility of the employer, workers’ compensation insurance carrier, or special fund.
      Mediator. Mediation of New York Storm Sandy claims in the AAA Disaster Recovery Claims Resolution Program, which uses mediation to resolve insurance claim disputes between homeowners and businesses and their insurance carriers.

      New York State Workers’ Compensation Board, Albany, NY
      ECR Arbitrator. Conduct Arbitrations and render decisions in accordance with New York State Workers’ Compensation Laws on claims between workers’ compensation board employees and New York State Insurance Fund.

      United States Postal Service, New York, NY
      Mediator. Mediate Equal Employment Opportunity complaints within Postal Service Resolve Employee Disputes Reach Equitable Solutions Swiftly [REDRESS] program.

      Key Bridge Foundation, Washington, DC
      Mediator. Mediate Americans with Disabilities Act complaints for the United States Department of Justice.

      State of New York, Public Employment Relations Board, Albany, NY
      Panel Mediator. Appointed to mediator panel for New York Public Employee Relations Board (PERB). Mediate disputes between collective bargaining employees and municipalities in the State of New York including issues involving Taylor Laws.

      Supreme Court, Civil Branch, (9th Judicial District) Westchester County, NY

      Matrimonial Mediation Program
      Roster Mediator. Mediator for the Westchester County Supreme Court’s Matrimonial Mediation Program.

      General Civil Mediation Program
      Roster Mediator. Mediator for the Westchester County Supreme and County Court General Civil Mediation Program.

      Equal Employment Opportunity Commission, New York, NY
      Mediator. Resolve employment discrimination disputes involving federal sector employees.

      Online Ombuds Office, University of Massachusetts at Amherst, Amherst, MA
      Mediator. Mediated e-commerce disputes on-line through the Ombuds Office in a pilot project for E-Bay.com and Transecure.com.

      Volunteer Counseling Service, New City, NY
      Mediator. Resolved disputes involving landlord/tenant and small claims, family and criminal court issues.

      New York County Lawyer’s Association, Kings County Civil Court Mediation Program, Brooklyn, NY
      Mediator. Mediated disputes in small claims court and drafted stipulations on issues involving contracts, insurance, and real estate.

  • Teaching Experience

    • Baruch College, Graduate School of Public Administration, New York, NY
      Stipendiary Professor. Negotiation and Conflict Management Course.

      Manhattanville College, Westchester, NY
      Adjunct Professor, Graduate & Professional Studies. Legal Issues in Human Resource Management. Providing an overview to human resources professionals of the various legal issues that arise in the workplace and how to effectively handle and respond to such issues, specifically, Family Medical Leave Act, Americans with Disabilities Act, Equal Employment Opportunity Law, and Age Discrimination.

      Brooklyn Law School, Brooklyn, NY
      Stipendiary Professor. Mediation Skills. Teaching law school students conflict resolution and mediation practice techniques.

  • Training Experience

    • The Conference Board
      Trainer. Utilizing the Law and Mediation to Increase your Bottom Line. Provided training in HR Leaders & Practitioner New Tough Issues Forum at The Waldorf Astoria, New York. Session explored the principal strategies and key skills of the Alternative Dispute Resolution method of mediation. Participants were shown how to utilize the mediation process to prevent potential and actual conflicts from escalating into employment complaints and costly litigation.

      Association of Collaborative Lawyers Rockland/Westchester
      Trainer. Mediation Skills for Lawyers. Two day specialized training course designed for lawyers to develop skills in relationship building with co-counsel and their clients. Participants were provided with instruction on how to establish a cooperative bond between all parties in a responsible effort to resolve conflict and secure satisfying long lasting agreements. Training focused on building core mediation skills to enhance communications and negotiations.

      Village of Scarsdale
      Trainer. Sexual Harassment Training. Providing sexual harassment training to key management personnel.

      Hillel
      Trainer. Management Essentials: Effective Communication & Decision Making. Providing instruction to management personnel of different organizations regarding the DISC method of identifying different behavioral styles in the workplace and how to use this method to enhance communication and conflict resolution skills.

      Rockland County Bar Association, New City, NY
      Trainer. Conflict Resolution & Mediation Skills. Training attorney’s how to utilize conflict resolution and mediation techniques in their law practices. Training provided attorney’s with 7.5 Professional Practice and 1.5 Ethics Credits toward New York’s mandatory continuing legal education requirement.

      New York State Department of Labor, New York, NY
      Trainer. Cultural Awareness and Diversity. Training human resource personnel and managers how to respect diversity in the workplace and how to communicate successfully through cultural differences. Approximately 50 participants.

      Westchester Human Resource Society, White Plains, NY
      Trainer. Recognizing Signs of Violence in the Workplace. Training human resource personnel and managers how to recognize the signs of violence and different techniques for violence prevention in the workplace. Approximately 50 participants.

      Greater New Jersey Postal Customer Council, Newark, NJ
      Trainer. Stress Management. Training individuals from various businesses how to recognize the signs of stress and how to develop a stress management program in the workplace. Approximately 40 participants.

      Port Chester Middle School, Port Chester, NY
      Trainer. Violence Prevention Program. Training Administration and Staff members working for the Port Chester Middle School to recognize symptoms of conflict and violence. Assist participant to develop a plan to address conflict, harassment, bullying and victimization while setting procedures which allow all participants to address issues in a safe environment. Contract includes approximately 80 participants.

      Brown, Brown & Associates, Inc., Hempstead, NY
      Trainer. Building Bridges in Communication. Training employees working for Consolidated Edison on issues involving diversity, identification of different behavioral styles utilizing DISC, developing anger management techniques, enhancing communication and conflict resolution skills. Assisted participants to discover behavioral strengths, value the strengths of others, manage effectively, foster teamwork, improve communication skills and reduce conflict and stress. Participants were also taught how to work with strong emotions, cultural differences, and values disputes that interfere with problem solving. Full day [6 hours] training with class sizes ranging from 20-35 participants. Overall contract includes approximately 14,000 employees.
      Trainer. Train employees working for Saint Mary’s Hospital. Training includes team building techniques, DISC method of identifying different behavioral styles in the workplace, and building conflict resolution skills. Full day [6 hours] training with class sizes ranging from 20-35 participants. Overall contract includes approximately 2,000 employees.

      Resolve It, Inc., Bronx, NY
      Trainer. Co-op City: Introduction of New Harassment and Discrimination Workplace Policy. Training involved the introduction of a new Workplace Policy discussing Sexual Harassment and Discrimination. All employees from Co-op City were also taught skills on how to manage anger in the workplace, building communication skills and resolving conflict in the workplace. Training guided participants on a path to discovering their personal comfort level with people different than themselves, understanding the impact of their behavior on others, how to assess the accuracy of their knowledge about differences [diversity] in order to reduce conflict in the workplace and embrace diversity as a source of organizational strength. Full day [6 hours] training with class sizes ranging from 30-35 participants. Overall contract included approximately 1,000 employees.

      Mental Health Association, Pomona, NY
      Trainer. Managing Anger. Training participants methods which can be utilized to express anger safely and build anger management skills. Three hour workshop with classes ranging from 20-30 participants.
      Trainer. Parent Education in Problem Solving with Children. Trained parents skills to resolve conflicts creatively and constructively. Three hour workshop with classes ranging from 20-30 participants.
      Trainer. Violence in Our Schools. Trained participants how to identifying signs of violence in schools, the dynamics of a Bully/Victim relationship, and strategies on how to make our schools safe. Three hour workshop with classes ranging from 20-30 participants.

      Blue Rock School, West Nyack, NY
      Trainer & Mediator. Conflict Resolution and Mediation Training for Educators. Trained teachers and administration effective methods of conflict resolution as well as techniques on teaching problem-solving skills to students. Full day [6 hours] training with class size including 20 participants.

      Archdiocese of the State of New York, New York, NY
      Trainer. Family and Divorce Mediation Skills Training. Trained participants how to prepare themselves to work as family and divorce mediators. Skills taught included: introduction to negotiation and problem-solving, structuring the mediation process, communicating effectively as a mediator, reframing, dealing with deadlocks, conflict analysis, and mediation strategy design. Participants were also taught how to handle the legal aspects of divorce, custody, parenting, property and financial issues. Full day [6 hours] workshop with classes ranging from 30-40 participants.

      Montclair University, Montclair, NJ
      Trainer. Communication Skills & Problem Solving Techniques. Trained participants the concepts, strategies, and skills effective in resolving conflicts. Participants were also taught strategies to handle strong emotions, exercise power effectively, maintain neutrality, identify stereotypes, promote acceptance of differences, and manage prejudices in a mediation session. Full day [6 hours] workshop with classes including approximately 40 participants.

      Rockland Community College, Monsey, NY
      Trainer. Understanding Diversity. Students and educators explored, and learnt to appreciate, their differences on all levels. (gender, race, religion, clique, class, ethnic, sexual orientation, etc.) Full day [6 hours] workshop with classes including approximately 40 participants.

      Volunteer Counseling Service, New City, NY
      Trainer. Peer Mediation Training. Training included a diverse group of student leaders trained to help their peers resolve a range of interpersonal conflicts including name-calling, gossip, prejudice, and boyfriend/girlfriend tensions. Three day training with classes including approximately 40 participants.

  • Specialized Training

    • Advanced Mediation Training – Insurance and Personal Injury Claims
      Collaborative Pracie for LGBTQ Families and Relationships
      Social Science Meets Family Law – Joan B. Kelly, Ph.d
      Neuro-Collaboration; Pepperdine University School of Law -Straus Institute for Dispute Resolution
      Collaborative Law; Center for Mediation in Law
      Mediating ADA Employment Disputes; Center for the ADA
      On-line Mediation Ebay.com and Transecure.com
      Advanced Mediation Skills for Postal Service Mediators
      John Haynes Advanced Divorce Mediation
      Multi-Collaborative Problem Solving; Cornell University
      40 Hour Divorce Mediation; Mediation Training Group
      Community Mediation; Office of Court Administration Unified Court System,
      Mediation Skills Training; New York County Bar Association

  • Licensed to practice law in both New York and New Jersey. Associations & Certifications

    • Rockland County Bar Association; ADR Committee Chairperson 1995-2006
      Rockland County Bar Association; Grievance Committee member.
      Association for Conflict Resolution; Consultant Member.
      New York State Council on Divorce Mediation; Accredited Member.
      New York State Unified Court System; Certified Member.
  • Publication

    • Meeting the Challenges of Client Dissatisfaction, 13 Jrnl. of Prof. Leg. Ed. 1 (1995).

  • Other Media

    • Talk Show co-host for Jukebox Radio 103.1 FM, The Conflict Negotiators. Interviewed on Lite FM and WRKL radio.

  • Education

    • Brooklyn Law School, J.D., 1994.
      State University of New York at Albany, B.A., 1991.

  • Languages

    • Conversant in French and Spanish.

James Bell

James Bell a graduate of Edinburgh University’s Murray House School of Education has held many contracts with both state and local government to participate in training and regeneration programs. He is a full time mediator who has been mediating internationally since the 1990’s, as well as being a mediator for Law & Mediation.
Show Profile

  • Introduction

    • James Bell a graduate of Edinburgh University’s Murray House School of Education has held many contracts with both state and local government to participate in training and regeneration programs. He is a full time mediator who has been mediating internationally since the 1990’s, as well as being a mediator for Law & Mediation. For the past seven years he has been a contract mediator with the United States Postal Service taking part in their Resolve Employee Disputes Reach Equitable Solutions Swiftly [REDRESS] program mediating EEO discrimination and harassment claims and continues to participate as a roster mediator for the Westchester County Supreme Court’s Matrimonial Mediation Program. He has also served as mediator for New York Storm Sandy claims as part of the American Arbitration Association (AAA) Disaster Recovery Claims Resolution Program.
       
      Alongside becoming a mediator for Law & Mediation, PLLC in 2006, his employment has included lecturing positions at Newbattle Abbey College, Telford College and in outreach and education centers for both NGO’s and government agencies. His background in education and specifically adult education combined with his ability to utilize different teaching paradigms and techniques alongside his mediation skills affords a deeper understanding and insight by disputing parties due to his ability in presenting situations from differing perspectives to aid their understanding.
       
      He received advanced transformative mediation training with Robert A. Baruch Bush at Hofstra Law School and over the years he has developed the ability to practice transformative, evaluative and/or facilitative methods of mediation dependent on the needs and objectives of the parties. He has gained a reputation for his determination and perseverance coupled with his listening skills and at times his frankness.

  • Mediation Experience

    • Law & Mediation, PLLC, New City, NY
      Mediator. Assist couples to mediate the terms of their divorce or separation. Mediate conflicts between family members; parent/child disputes.

      United States Postal Service, New York, NY
      Employment Mediator. Mediate equal employment opportunity complaints within Postal Service Resolve Employee Disputes Reach Equitable Solutions Swiftly [REDRESS] program. Complaints involve all aspects of EEO laws: sexual harassment, discrimination based on age, race, gender, ethnicity. Additional issues mediated also involve FMLA and ADA laws.

      Supreme Court, Civil Branch, (9th Judicial District) Westchester County, NY
      Matrimonial Mediation Program
      Roster Mediator. Mediator for the Westchester County Supreme Court’s Matrimonial Mediation Program.

      American Arbitration Association
      Mediator. Mediation of New York Storm Sandy claims in the AAA Disaster Recovery Claims Resolution Program, which uses mediation to resolve insurance claim disputes between homeowners and businesses and their insurance carriers.

  • Training/Teaching Experience

    • Newbattle Abbey College, Dalkeith, Scotland
      Professor. Duties and responsibilities included identifying training needs of staff members and designing specific courses to address these needs, designing of administrative systems, databases, etc. Managing Learndirect Center (Government funded adult training centers). Developing and delivering short courses designed to train small to medium sized businesses.

      City of Edinburgh, Edinburgh, Scotland
      Project Coordinator for Family Learning. Duties included developing and initiating Family Learning courses, liaising directly with principals/head teachers of Primary Schools (catering to the needs of parents whose children were between the ages of 5 to 12 years) identified learning needs required to improve parents communication skills along with their parental skills and their interactions with school authorities. Developed training programs and materials for PTA (parent teacher associations) and school council members empowering members to engage in the petitioning/lobbying of local/central government policies.

      Telford College, Edinburgh, Scotland
      Professor. Duties and responsibilities included delivering Scottish Qualifications Authority Modules and Units, authoring of training courses and manuals, validated by Scottish Qualifications Authority.

  • Specialized Training

    • Understanding the Needs of Adults with Dyslexia
      Facilitate Learning in Groups through Presentations and Activities
      Facilitate Learning through Demonstration and Instruction

  • Education

    • Edinburgh University, Moray House, Department of Education, B.A., Community Education
      Hofstra Law School, Mediation Training, The Transformative Approach to Mediation
      Center for Mediation & Training, Training in Divorce Mediation